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You can't afford to go without your mission-critical servers, even for a few hours. SUSE Priority Support is available 24 hours a day, 7 days a week, 365 days a year-so you can get help in the event of an unexpected failure. You can also prioritize support by severity level, so you know you'll receive help with severity 1 issues as quickly as possible. We have support centers around the world, staffed with Linux engineers who understand mixed IT environments.
KEY FEATURES
- Software upgrades & updates
- Unlimited technical support
- Access by phone, chat, or email
- 24-hour access for Severity 1 issues
- Keeps your system optimally maintained with a predictable total cost of ownership
- Features Phone Support service that helps you handle any mishaps